little butterfly

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Cancellations

Our customers come first, so if after placing an order you change your mind, you are entitled to cancel your order for a full refund within 7 working days from the date of receipt of the goods, if you send your notice of cancellation in writing and return the goods to us in their original, unopened and unused condition. To cancel your order, please contact orders@littlebutterflylondon.com, quoting your full name and order number.

 

You can cancel your order online at any point up to the completion of the secure payment section at the checkout. Beyond this point, your order may be dispatched at any time, even before you receive your dispatch confirmation email. If your order has already been processed and dispatched, you will need to return the order. To return an order or item, please, read the returns section.